Monday, 8 June 2009

This product type does not match the list of supported product types

I got this message installing a HP CM1312 on an SBS server, how on earth it is justifiable that an SBS server doesnt meet requirements is beyond me, obviously this being a network shared printer this was no solution so I had to install it.

Even going to the HP website you get the same installer package so you can't use the add printer wizard... a few hours with HP later and finally we cracked it.

So to get past this error simply hold down CTRL + SHIFT when pressing Cancel on the installer, this will then keep the installer running passed the error and works a treat.

Enjoy!

Did I solve your problem? Buy me a virtual beer by clicking on a Google ad :). Thanks!
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49 comments:

  1. Anonymous5 July 2009 at 08:31

    wonderful I just had same problem with 1522nf and it worked. Many thanks - Rajeev

    ReplyDelete
  2. Jason Zvaniga27 July 2009 at 22:38

    Thank you very much! HP really should get their head read.


    Jae.

    ReplyDelete
  3. Anonymous31 July 2009 at 14:41

    this save me hours of troubleshooting. Thanks!

    ReplyDelete
  4. Unknown4 August 2009 at 19:09

    I can't believe it! One would think HP could get this right. You saved me hours!

    Thanks - Steve

    ReplyDelete
  5. Stewart17 September 2009 at 09:34

    Thank you very much - HP CP1510n / SBS 2003 same issue - same resolution

    ReplyDelete
  6. V.R.N18 September 2009 at 21:05

    Really wonderful and great job. why even hp is still strugling to give the solution for this issue. shameful on HP. already i have wasted many hours.thank you very much for your solution.

    ReplyDelete
  7. MaceWindu26 September 2009 at 07:30

    ...THX U BRO...

    ReplyDelete
  8. Anonymous20 October 2009 at 00:23

    Excellent! Works for HP 1410

    Thank you!

    ReplyDelete
  9. eero12 November 2009 at 20:59

    Great thing, 2003SBS and 1522nf here. Only spend maybe an hour and downloaded new drivers. Then started surfing and this came up as second from google. Thanks!!

    ReplyDelete
  10. Anonymous18 December 2009 at 13:34

    Incredible. You are a hero. Thanks for posting this info.

    Color LaserJet CP1515n on Windows Server 2003 Standard Edition SP2

    ReplyDelete
  11. Riley26 January 2010 at 19:27

    Unbelievable! Works for M2727 as well.

    Thank goodness they built in a cheat code!

    ReplyDelete
  12. Anonymous8 March 2010 at 06:43

    Thank you v.much - Jz

    ReplyDelete
  13. PKing18 March 2010 at 09:52

    Great tip men! You saved me so may hours of troubleshooting. And still HP says nothing? What a shame.

    ReplyDelete
  14. Anonymous6 July 2010 at 10:42

    Worked with CP2025dn & Server 2003 Std SP2. Many Thanks!! Neil

    ReplyDelete
  15. Anonymous25 July 2010 at 21:11

    Amazing!!! Works for HP Photosmart C6280 on Server 2008 R2!!! Thaks :)

    ReplyDelete
  16. Anonymous29 July 2010 at 18:17

    Bless you -- this was making me crazy!

    ReplyDelete
  17. Anonymous5 October 2010 at 22:05

    You
    are
    so
    beautiful...


    to me.


    --works for a sys admin supporting a remote win2k3 site that loves to not consult the IT staff before they make purchases.

    ReplyDelete
  18. Anonymous7 October 2010 at 23:01

    Thank you so much, I have a Windows 2003 Standard Server that a CP2025dn would not install, and this worked perfectly.

    ReplyDelete
  19. Anonymous21 January 2011 at 10:35

    HI

    Tnks for the tip , the printer driver installed successfuly. please can you tell me ho do i install the scanner ( HP M2727nf) in Window 2003.

    regards

    Mauro

    ReplyDelete
  20. Anonymous26 January 2011 at 17:27

    Genius!!!! Now can you sort out my Blackberry Enterprise Server as easily??

    ReplyDelete
  21. Anonymous20 April 2011 at 15:40

    great man...

    thnks alot

    ReplyDelete
  22. Anonymous15 June 2011 at 12:59

    Much appreciated!!!

    ReplyDelete
  23. Anonymous18 October 2011 at 07:11

    Thank you so much. Spent 3 days on this, hours of googleing later, and I find this. This was a real issue for me. I have a rather large client, and they have had several other IT companies attempt this. And now its done. Thank-you so much.

    ReplyDelete
  24. Anonymous9 November 2011 at 05:08

    Thanks dear it works..............!vivek

    ReplyDelete
  25. Adeel14 December 2011 at 12:20

    It really worked for my HP Colour LaserJet CM2320fxi MFP printer today. Thank you, keep sharing your knowledge so other can be benefited.

    ReplyDelete
  26. Anonymous30 December 2011 at 01:47

    OH you are my HERO!!!
    I spent several year to find how to scan with HP 3390 on windows 2003.

    ReplyDelete
  27. Anonymous19 January 2012 at 09:11

    works for LJ M2727 MFP and SBS2003 too. Thanks!

    ReplyDelete
  28. Anonymous23 February 2012 at 14:55

    Again, well done. 1522nf Server 2003 here. Thanks

    ReplyDelete
  29. Anonymous13 March 2012 at 19:17

    cool! it worked! thanks man!

    ReplyDelete
  30. Anonymous21 May 2012 at 20:59

    Works like a charm!!! You rocks!!!

    ReplyDelete
  31. Anonymous24 May 2012 at 13:02

    CAN'T BELIEVE THIS WORKED. THANKS SO MUCH. TAKE THAT HP!

    ReplyDelete
  32. Anonymous5 July 2012 at 12:14

    Wow thanks so much! Old post but still amazing. HP are so rubbish.

    ReplyDelete
  33. mikeyd25 September 2012 at 14:04

    Cheers for this! Excellent page to stumble upon. m2727.

    ReplyDelete
  34. Anonymous9 November 2012 at 08:23

    Laserjet 3055 AIO and Server 2003 Std R2 32bit... Thanks mate, you made my day!!!

    ReplyDelete
  35. Alok22 November 2012 at 17:57

    This has to be one of the best tips I've seen. Saved me hours of work.Thanks.

    ReplyDelete
  36. Peter8 December 2012 at 18:47

    CM1312 You're truly found the goldmine..... spent hours on this. If I was not engaged & affiliated already, I would ask you to marry me... have a great time..... How on earth can HP go away with this.... Kind Regards. PtrO

    ReplyDelete
  37. Fir3Chi3f29 December 2012 at 00:07

    Oh goodness! This works for getting hp printer drivers installed on windows server 2008 r2, thank you so much!

    ReplyDelete
  38. Anonymous3 March 2013 at 17:30

    Yeah worked for CM2320 as well...

    ReplyDelete
  39. Annie2 August 2013 at 18:41

    Thank you!!! Wasted 4 hours trying to figure my hp printer installation before finding you!

    ReplyDelete
  40. Anonymous6 December 2013 at 16:26

    Thanks a lot! Best tip ever for dealin with hp printing software!

    ReplyDelete
  41. Anonymous17 January 2014 at 22:42

    Your a legend!!!

    ReplyDelete
  42. Anonymous5 May 2014 at 20:27

    Excellent. It did install something. Now checking. many thanks.

    ReplyDelete
  43. Diogo Cezar14 May 2014 at 17:07

    Thanks brother ;)

    ReplyDelete
  44. Anonymous10 March 2015 at 00:04

    Brilliant! This worked for installing the software package for a HP C4280 on Windows Server 2012 R2. Many thanks!!

    ReplyDelete
  45. Anonymous8 April 2016 at 23:42

    You are my HERO!!!!!!!
    I have been working on this for 2 days straight.
    YOU ROCK!!!!!!!

    ReplyDelete
  46. AadvikKumar5 July 2016 at 06:28

    Thanks for sharing the information

    123hpremoteassistance officejet x576dw Printer Support

    ReplyDelete
  47. Jose29 July 2016 at 12:12

    Great blog! I really love how it is easy on my eyes and the information are well written.

    123HPEnvy OfficeJet4620 Install

    ReplyDelete
  48. Anonymous30 October 2017 at 12:38

    What a star - how on earth did you discover this nugget of gold?

    ReplyDelete
  49. 15874523620 January 2018 at 09:59

    a star

    ReplyDelete

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