Friday, 17 October 2008

Microsoft CRM Version 4 Service Calendar Doesnt Show

I'm not too sure how many other people might have seen this error but it was a nuisance for me!

Some users will find that the service calendar is not available or simply doesnt appear when viewing the CRM Service element.

You need to make registry settings changes to overwrite the servername that is used for the Outlook client - using either a variation of the host name or the IP address of ther server that hosts CRM.

See the following knowledge base article for more info.

Thursday, 9 October 2008

Creating a new User Profile in Vista

Of all the daily issues we face in IT Support a new user profile we expect to be both an easy and quick task...until now.

With the introduction of Windows Vista's new profile system although designed to be more stable they still do have tendancies to become as XP did..corrupt. From looking around the Operating system there most certainly isnt any quick or obvious solution to this.

After a while of digging on the net and testing in house I have found the solution to be a registry change:


HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ and delete the SID key for the corrupt profile. Easiest way to find the correct SID is to search from the 'ProfileList' key for the directory.

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