Monday, 8 June 2009

This product type does not match the list of supported product types

I got this message installing a HP CM1312 on an SBS server, how on earth it is justifiable that an SBS server doesnt meet requirements is beyond me, obviously this being a network shared printer this was no solution so I had to install it.

Even going to the HP website you get the same installer package so you can't use the add printer wizard... a few hours with HP later and finally we cracked it.

So to get past this error simply hold down CTRL + SHIFT when pressing Cancel on the installer, this will then keep the installer running passed the error and works a treat.


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