Monday, 8 June 2009

This product type does not match the list of supported product types

I got this message installing a HP CM1312 on an SBS server, how on earth it is justifiable that an SBS server doesnt meet requirements is beyond me, obviously this being a network shared printer this was no solution so I had to install it.

Even going to the HP website you get the same installer package so you can't use the add printer wizard... a few hours with HP later and finally we cracked it.

So to get past this error simply hold down CTRL + SHIFT when pressing Cancel on the installer, this will then keep the installer running passed the error and works a treat.

Enjoy!

Did I solve your problem? Buy me a virtual beer by clicking on a Google ad :). Thanks!

47 comments:

  1. wonderful I just had same problem with 1522nf and it worked. Many thanks - Rajeev

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  2. Thank you very much! HP really should get their head read.


    Jae.

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  3. this save me hours of troubleshooting. Thanks!

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  4. I can't believe it! One would think HP could get this right. You saved me hours!

    Thanks - Steve

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  5. Thank you very much - HP CP1510n / SBS 2003 same issue - same resolution

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  6. Really wonderful and great job. why even hp is still strugling to give the solution for this issue. shameful on HP. already i have wasted many hours.thank you very much for your solution.

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  7. Excellent! Works for HP 1410

    Thank you!

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  8. Great thing, 2003SBS and 1522nf here. Only spend maybe an hour and downloaded new drivers. Then started surfing and this came up as second from google. Thanks!!

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  9. Incredible. You are a hero. Thanks for posting this info.

    Color LaserJet CP1515n on Windows Server 2003 Standard Edition SP2

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  10. Unbelievable! Works for M2727 as well.

    Thank goodness they built in a cheat code!

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  11. Thank you v.much - Jz

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  12. Great tip men! You saved me so may hours of troubleshooting. And still HP says nothing? What a shame.

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  13. Worked with CP2025dn & Server 2003 Std SP2. Many Thanks!! Neil

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  14. Amazing!!! Works for HP Photosmart C6280 on Server 2008 R2!!! Thaks :)

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  15. Bless you -- this was making me crazy!

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  16. You
    are
    so
    beautiful...


    to me.


    --works for a sys admin supporting a remote win2k3 site that loves to not consult the IT staff before they make purchases.

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  17. Thank you so much, I have a Windows 2003 Standard Server that a CP2025dn would not install, and this worked perfectly.

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  18. HI

    Tnks for the tip , the printer driver installed successfuly. please can you tell me ho do i install the scanner ( HP M2727nf) in Window 2003.

    regards

    Mauro

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  19. Genius!!!! Now can you sort out my Blackberry Enterprise Server as easily??

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  20. Thank you, thank you, a thousand times thank you! HP, you suck.

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  21. great man...

    thnks alot

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  22. Much appreciated!!!

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  23. Sweet holy mother of God. I want to have your babies.

    Such a motherfucking motherfucker of a shitty installer / printer / fucking everything.

    How about just making an installer for Win2k 2008 64bit ? No, that'd be too hard, and noone will want to use it anyway... Fucking HP...

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  24. Thank you so much. Spent 3 days on this, hours of googleing later, and I find this. This was a real issue for me. I have a rather large client, and they have had several other IT companies attempt this. And now its done. Thank-you so much.

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  25. Thanks dear it works..............!vivek

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  26. It really worked for my HP Colour LaserJet CM2320fxi MFP printer today. Thank you, keep sharing your knowledge so other can be benefited.

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  27. OH you are my HERO!!!
    I spent several year to find how to scan with HP 3390 on windows 2003.

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  28. works for LJ M2727 MFP and SBS2003 too. Thanks!

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  29. Again, well done. 1522nf Server 2003 here. Thanks

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  30. cool! it worked! thanks man!

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  31. Works like a charm!!! You rocks!!!

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  32. CAN'T BELIEVE THIS WORKED. THANKS SO MUCH. TAKE THAT HP!

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  33. Wow thanks so much! Old post but still amazing. HP are so rubbish.

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  34. Cheers for this! Excellent page to stumble upon. m2727.

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  35. Laserjet 3055 AIO and Server 2003 Std R2 32bit... Thanks mate, you made my day!!!

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  36. This has to be one of the best tips I've seen. Saved me hours of work.Thanks.

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  37. CM1312 You're truly found the goldmine..... spent hours on this. If I was not engaged & affiliated already, I would ask you to marry me... have a great time..... How on earth can HP go away with this.... Kind Regards. PtrO

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  38. Oh goodness! This works for getting hp printer drivers installed on windows server 2008 r2, thank you so much!

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  39. Yeah worked for CM2320 as well...

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  40. Thank you!!! Wasted 4 hours trying to figure my hp printer installation before finding you!

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  41. Thanks a lot! Best tip ever for dealin with hp printing software!

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  42. Your a legend!!!

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  43. Excellent. It did install something. Now checking. many thanks.

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  44. Brilliant! This worked for installing the software package for a HP C4280 on Windows Server 2012 R2. Many thanks!!

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  45. You are my HERO!!!!!!!
    I have been working on this for 2 days straight.
    YOU ROCK!!!!!!!

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