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Showing posts from 2010

ActiveSync only working when Outlook is open

We had a series of issues leading up to this problem and its unknown whether or not we actually caused this however here's how I fixed it in case anybody else see's a similar problem.

The scenario:
Outlook 2010, Exchange 2003(SBS), iPhone 3GS, iPhone 4, WM5's and WM6's

All of the above phones were seeing symptoms, the iPhones batteries were reduced by at least 60% and the windows mobiles didnt seem to be picking up all emails.

Whenever Outlook 2010 was open, emails to the phone was brilliant and worked almost perfectly. Once closed, the doors were shut and no more email!

The Fix
Edit this key, no reboots necessary.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\VirusScan
Set ProactiveScanning = 1 (proactive scanning occurs when an item is delivered to a folder, but a request has not been made by a client)

Set ReloadNow = 1 (By default this value is set to zero, by setting this value to "1", Exchange will reload the configuration settings …

I’ve been nominated for the Computer Weekly IT Blog Awards 2010!

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It's a great feeling to have been nominated for the Computer Weekly IT Blog Awards 2010 in the Male IT Professional Blogger category, sponsored by IBM.




The voting structure is very simple, number of votes cast, with one vote cast per visitor. So if you’re a reader of this blog, and want to vote for me, visit the Computer Weekly Voting Page for the Male IT Professional 2010 category, hit the big Vote Now button, and pick my name from the list for the Male IT Professional drop-down.

I’m really grateful to those people who took the time and effort to nominate me, and for anyone else who votes for me – I really appreciate it :). Don't forget to vote for some of the other fantastic nominee's in the other categories as you only get one chance to vote.

Thanks

Kris

Duplicate Name Exists On The Network

Wowzers, this is an annoying message! I spent the better part of Three days trying to crack this for a customer!

Ok so in my scenario, I had 30 PC's coming up with this error at bootup. I think at that point its a fair assumption that there aren't actually 30 PC's all running with duplicate names sitting downstairs in a store cupboard right..?

So first port of call, check the event log. I had something like this:
The name "MYDOMAINNAME/MYPCNAME :0" could not be registered on the Interface with IP address 192.168.1.100. The machine with the IP address 192.168.1.1 did not allow the name to be claimed by this machine.

The SBS in this case was 192.168.1.10 so why is 192.168.1.1 even talking to my machine when it boots up!?

I checked the source of the problem 192.168.1.1 and at first glance couldnt find any problems but then a little more digging and we found out the issue.

192.168.1.1 was a Linux server, named exactly (yes I said exactly) the same as the Internal Domain …

Num Lock not enabled by Default on some new PC's

Strangely enough to mine and I'm sure many other peoples surprise, the commands are no longer in BIOS. See below.

HKEY_USERS\.DEFAULT\Control Panel\Keyboard and HKEY_CURRENT_USER\Control Panel\Keyboard

0 - Turn all indicators Off (NumLock, CapsLock, ScrollLock)
1 - Turn CapsLock On
2 - Turn NumLock On
3 - Turn CapsLock and NumLock On
4 - Turn ScrollLock On
5 - Turn CapsLock and ScrollLock On
6 - Turn NumLock and ScrollLock On
7 - Turn all indicators On (NumLock, CapsLock, ScrollLock)

In my case, the string value was some 7 or 8 digit number such as 21765430. These entries are the cause of the reboot change in the num lock status. If you want it on when you boot, set the string value to 2 in all the keys with numeric values. Problem solved!


Compliments of @RWheeldon

MAC Entourage error 18500

Ok, so I dont normally 'do' Mac repairs but this is and was a royal pain so I thought I'd be nice for those AppleFans out there. In fact this is so easy to sort yet it presents what I would describe as 'false' errors.

Scenario:
Mac Mini with Office 2008 connected by HTTP - No new emails arriving and everytime we click send it comes back with a HTTP error.

Fix:
Well let me put your mind at ease first by telling you that its not a MAC problem, or an Office problem. In fact its a server issue. Now if your the troubleshooting type like me, you've probably whizzed onto the SBS ran "IISRESET", maybe checked Alias's, heck even reset the users password.

BUT did you check Licensing..? That's right it would seem that this is an error linked directly to Exchange not allowing any more connections. To test this, simply go into services and stop the "License Logging Service" the users mail will pop up and start working instantly. (Please enable…

Capsule CRM Online Solution

I found this Software from a friend who recommended it and have used it personally and commercially for a CRM package, it's a great package I have to say. It's fully customisable, the support team are fast to respond and it's really simple to use and integrate. In fact I like it that much I even thought I'd promote it a little bit! So if anyone is looking at this software OR looking for a small to medium CRM solution then this is certainly an option to consider!
Capsule CRM Online Solution

System Features:
Unlimited users
2GB storage per user
50,000 contacts
Unlimited opportunities
Unlimited cases
Integrates with Xero, KashFlow,
FreeAgent, FreshBooks and MailChimp


Get a complete contact view
The contact page gives you a bird’s eye view of everything you know about a contact so that you can keep track of the people, companies and other organizations that you do business with.

■ Share contacts with co-workers ensuring you all have a single up-to-date view of the contact.

■ Categoriz…

Scan to Email - Exchange 2007

I find it amazing really that this is the first encounter I've had with this issue especially since SBS 2008 has been out so long but here we are. We had an issue where a network copier/scanner wouldn't scan to email (internally). Even using credentials to try and authenticate wouldn't work, it turns out that Exchange 2007 is now a lot more secure than 2003 was and so you have to run through the config below to allow relaying from a specific device.

■Open the Exchange Management Console and go to Server Configuration/Hub Transport

■Click “New Receive Connector”

■Give the new connector a meaningful name (“Copier Relay”), select Custom as the type, and you can leave the port as 25 or try a different port it depends how complicated you want your network. Any other free port will be ok though. Follow this through leaving internal network as is and then in the second window you want to setup your copiers IP so that only this can relay using this connector.

■Right-click the new …

iPhone OS4 - Places not working with Geo-tagging bug

I thought I'd write up a post about this, simply because before I figured it out, I was contemplating contacting Apple Support in case I had a dodgy device. Fear not however my dear Apple friends this is not the case.

The problem:
I took a few photo's on my shiny new iPhone 4 and then thought I'd show off the "Places" feature to a few friends, embarrasingly to find that they hadnt been pinned to the map overlay. So typical IT bod I turned it off and on again - and it worked. Trying it again I had the same problem with any new photo's taken.

I did a little bit of research on the problem, obviously quite an annoyance and found out that the Photo's app, has to re-initialise for it to take into account the new photo's geo-tags and then implement them into the Places feature. I also found out that by default ALL apps will run in the background that support multi-tasking (I'm still not 100% sure on this but it does confirm it on and around the apple sit…

Message size exceeds fixed maximum message size

Now this was really annoying, basically I installed an SBS 2008 box onsite and later found out they needed to send emails with 25MB attachments. "Not a problem" I said as I recalled how easy it was to change this in Exchange 2003, completely oblivious to just how complicated an easy task could have gotten.

At first I just changed the limits in the SBS console window which I thought had solved the problem but this doesnt seem to make much difference. I then started looking into PowerShell and found out that, to get this to work you have to run the following commands.

(all examples based on 25MB incoming limit, default is 10MB)

So...

1) To review the global transport settings enter:
Get-TransportConfig | ft MaxSendSize, MaxReceiveSize

To change global transport settings:
Set-TransportConfig –MaxSendSize 25MB –MaxReceiveSize 25MB

2) To review receive limits:
Get-ReceiveConnector | ft name, MaxMessageSize

To change Receive Settings:
Set-ReceiveConnector “Windows SBS Internet Receive…

Free iPad / iPhone 4 ?

This I was quite skeptical about at first but it's all based on clever referral marketing and works quite nicely. Basically it's very simple, if you can get 30 people to come to your site and sign up, you yourself will then be eligible for a FREE device of your choosing with no strings attached.

Now this isnt entirely selfish as it works multi-level, for example if I get a referral that's one point for me as you signed up BUT then also you can now bring other people in and start earning points towards your own iPad's / iPhone's / PC's etc. I started doing this with a friend who now has an iPad and a MacBook air! he barely lifted a finger, granted he has more time than me and is a student but hey!

If you're interested in giving this a go, then please follow this link:
http://tinyurl.com/28877wk

Independent Derbyshire Business Exihibition Seminar & Networking Event

Dont miss THE business event of the YEAR - Independent Derbyshire Business Exihibition Seminar & Networking Event

Full Day ** 9th September 2010

Matlock Links are proud sponsors of a local business event held at the lovely New Bath Hotel, Matlock, Derbyshire on Thursday 9th September 2010 from 10am-4pm.

The event is the FIRST EVER independent business to business run event that has been organised in the area and is sure to be a fantastic event

Tickets are only £10 to attend which includes full day access, open networking, free time to browse the exhibition stands from local businesses, speed networking sessions and three key-note speakers (soon to be announced) as well as much more!

Refreshments will be provided throughout the day as well as business lunch and business promotional pack, including delegate list on arrival.

Limited places are available and tickets are sure to sell out fast, so to book your place, please contact us via email info@matlocklinksbusinessclub.co.uk or DM o…

The Conservative Contract with Britain

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Our political system needs to change. Politicians must be made more accountable, and we must take power away from Westminster and put it in the hands of people - individuals, families and neighbourhoods.



If you elect a Conservative government on 6 May, we will:

1. Give you the right to sack your MP, so you don't have to wait for an election to get rid of politicians who are guilty of misconduct.

2. Cut the number of MPs by ten per cent, and cut the subsidies and perks for politicians.

3. Cut ministers' pay by five per cent and freeze it for five years.

4. Give local communities the power to take charge of the local planning system and vote on excessive council tax rises.


5. Make government transparent, publishing every item of government spending over £25,000, all government contracts, and all local council spending over £500.



We will change the economy

Gordon Brown's economic incompetence has doubled the national debt, given us record youth unemployment, and widened the gap betwe…

New Health Product Acai Berry for Weight Loss

I'll be honest I dont usually blog about stuff like this, I hate to cause controversy, especially if people start debating on my blog so I usually avoid it HOWEVER today I thought I would write a little article about something I've been trying and my experience with it, I don't claim to sell it, I'm not going to scream off of the top of hill-tops but I have however used these products and so will share my own success.

There are many people in the world who struggle their entire life to lose weight I actually was not one of these people until well the last year or so when it actually did become a little harder. A lot of people go for surgery which not only proves costly but also endangers their life. There are many techniques such as exercising regularly and controlling eating habits which are definitely effective and have worked. But these require patience and perseverance. If don't have the determination there is a effective technique to speed up the procedure.

Her…

The installation of this package failed (Office 2007 compatibility pack)

So you receive an attachment from a friend or colleague and can't open it, you're suggested to go to the Microsoft website and download a file. So good so far, you download the file to your machine, run the installer but then get "The installation of this package failed"

I spent a while trying to figure out the problem here, some posts suggesting cleaning Temp files other registry, until I noticed that the Installer is only a bare minimal package with very limited Error codes built in. So first and always rule of thumb with a failed installer specifically if cleaning Temp directories doesnt work...

Check your administrator rights, this will then solve the problem. If you don't have local access to the PC you cannot install the patch.

Hope this helps others in the same situation. If not stop being tight and upgrade to Office 2007 :)

Outlook 2007 asks for a password everytime you open it

Scenario: SBS 2008
TS 2K3 - 30 users
Outlook 2007


Problem
OK, so to save a lot of people a lot of time!

I spent ages trying to diagnose this issue, we had 30 people all getting this message asking for a username and password whenever they opened outlook. I also noticed that if we setup a new user we had difficulty even getting it setup as autodiscovery seemed to keep failing.

Resolution
Weirdly enough I think it's linked to an update on SBS2008 Ex2007. Check your Exchange to see what rollup it's running (Under Server Configuration - Build No.) You should update it to Rollup V.9 if it isnt already which seems to clear the issue.

Link:
http://www.microsoft.com/downloads/details.aspx?FamilyID=55320be2-c65c-48bb-bab8-6335aa7d008c&displaylang=en

NOTE
A quick note to some people - when you download the rollup and try to install it you'll probably find you can't due to privelidges. I got it to work by opening CMD with run as administrator, renamed the setup to Exchange then just…